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Education Connections — Education news and information for Commvault® Customers
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LEARNING MATTERS |
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WELCOME TO COMMVAULT® EDUCATION CONNECTIONS
 by Chris Sharp
Senior Director, Global Education Services
Welcome to the latest edition of our Education Connections newsletter. As always, we’re covering topics that underscore our commitment to educational quality and innovation. This innovation enables our customers to leverage all of the capabilities that are built into Commvault’s data management solutions.
Speaking of innovations, the big news here at Commvault has been the announcement of its latest evolution, kicking off a series of incremental innovations that will collectively define its next-generation approach to data protection and data management.
“The recent launch of our market-leading Commvault Data Platform and next generation software provides organizations with a modern, holistic data management solution to tackle emerging and existing challenges facing customers today.”
— Bob Hammer
Commvault Chairman,
President, and CEO
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For professionals using our solutions, it’s more important than ever to refresh and deepen their software knowledge, in order to take full advantage of our latest technology, and to stay current and competitive within their respective industries.
Read the full article
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WHAT'S NEW |
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Commvault Introduces Visual Learning Paths |
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| Commvault's Visual Learning Path is tailored to your spedific needs, based on your job role, software environment, and defined learning goals. |
Visual Learning Path helps users choose the most relevant training.
Commvault is pleased to introduce its Visual Learning Path, a web-based tool that helps take the guesswork out of determining which courses and certifications are best suited to your role and to the unique needs of your organization.
As Commvault's solutions portfolio evolves to meet the changing data management needs of our customers, advanced training is being developed to help them take the fullest advantage of enhanced functionality, and address the challenges of managing data and information in highly-disrupted, fast-paced global business environments. Our Visual Learning Path is just another way that Commvault taps into innovation in order to drive value to our customers.
Log into Education Advantage and review and update your user profile, to see your tailored Visual Learning Path.
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WHAT'S NEW |
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Uncover New Features in our V11 Training Course
Explore the exciting feature enhancements and additions found in the next generation of Commvault® software.
This new course enables you to learn about product changes and configuration options before upgrading your Commvault environment. The course focuses on a variety of feature changes including: security, indexing, deduplication, storage policies, and virtualization, and includes the Commvault V11 Walkthrough supplemental guide, along with access to the V11 CVLab environment.
To learn more, or to register for V11 training — either Virtual Instructor-Led or eLearning — simply choose your region from the chart at right.
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EDUCATION |
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The INCREASING VALUE OF CERTIFICATION
 Commvault's Certification Program validates expertise and advanced knowledge in topics, including Commvault Core Fundamentals, Implementation and Maintenance, Preparing for Disaster Recovery and more advanced Specialist and Master technologies.
Our data has demonstrated consistently that attaining — and maintaining — Commvault Certifications is the single most important driver of productivity and self-sufficiency. We regularly review and analyze our customer support data, and there is a direct correlation between skill levels and certifications and the volume of support incidents opened. Certified users log a fraction of the support incidents as their non-certified counterparts. Certification helps you to get the most out of your Commvault investment, increasing productivity, reducing down-time, and adding value to your career, as well!
| “Commvault training has increased by tenfold our ability to operate and manage our Commvault environment.”
— Kelly McCoy
IT Manager, Town of Drayton Valley |
Commvault Professional Certification Exam Preparation Sessions
For those customers seeking extra assistance in attaining their V11 Professional certification, we have begun offering Commvault Professional Certification Exam Prep sessions. The Professional Certification exam prep session is 1/2 day in duration and is being offered globally via Virtual Instructor-led sessions. Choose your region, below, to enroll now, and take the first step in increasing your productivity and self-sufficiency!
To learn more about Commvault's Certification program, or to see the latest Certification news and planned release dates for V11 Certifications, visit us here.
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EDUCATION |
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The IMPACT OF TRAINING
 At Commvault, we value your feedback. It helps us to know what we're doing right with our training programs, and lets us know how we can make them even more useful to our students. It also tells us if the training is having a positive impact on the way you work.
For example, in a recent survey conducted for Commvault by customer evidence specialists TechValidate, we asked students to tell us how much of an impact their Commvault training was having on performance and operational efficiency. As in previous surveys, high marks were given to increases in functionality, efficiency, and performance, as well as a significant reduction in Support incidents. This confirms what we've suspected all along: A better-trained user gets significantly more value out of their Commvault investment, and reduces their need for Support calls, as well!
Your feedback is very important to us, and helps to keep us focused on what's most important to you. So if you happen to receive an email from TechValidate requesting your opinions on your Commvault training experience, please take a moment to let us know how we are doing. We do appreciate it!
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MEET THE INSTRUCTOR |
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BEN CARTER
 Technical Trainer
Ben Carter joined Commvault’s training department in August 2011, and provides training to customers throughout the United States and Canada. Ben has worked in the IT field for more than 16 years, starting out as a Help Desk analyst for a financial brokerage firm in New York City. Ben realized that he wanted to move beyond the phone lines, to gain a more hands-on, face-to-face experience with customers, leading him to positions as a Project Manager and Training Coordinator for a multimedia company located in Philadelphia, PA, and ultimately, to Commvault.
Ben currently lives in Toms River, NJ, with his teenage son, Christopher. When he's not providing technical training for Commvault customers, Ben volunteers for several organizations, providing mentorship and life-skills training, in which Christopher sometimes acts as his assistant.
Ben enjoys being productive and has many interests; he’s currently completing an undergraduate degree in Psychology with a focus on human behavior. Ben is a firm believer in Commvault’s corporate vision and likes to incorporate their progressive and innovative approach to technology in every aspect of his professional career.
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EDUCATION |
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New AND UPDATED COURSE OFFERINGS
 The latest Education Services Global Course Catalog is now available, and can be found here. New courses and updated content include V11 New Features; Core Fundamentals eLearning Package; Help Desk Operator; Virtual Data Management Flipped Training; and Deduplication Flipped Training.
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