The latest news from Commvault's Education and Training Specialists

Education Connections — Education news and information for Commvault® Customers

VOL. 4 NO. 1  
Commvault Education Connections newsletter
IN THIS ISSUE
  Welcome to Education Connections
  Commvault Launches V11 New Features eLearning for Service Pack 5
  Commvault Launches the Education Services YouTube Channel
  The Voice of the Learner
  New and Updated Course Offerings
  Meet the Instructor: Eric Mars
  Commvault GO 2017 Set for November 6-8 in Maryland
  Interactive Course Catalog Online Now
     
LEARNING MATTERS
 
 

WELCOME TO COMMVAULT® EDUCATION CONNECTIONs

Chris Sharp, Senior Director, Commvault Global Education Servicesby Chris Sharp
Senior Director, Global Education Services

Welcome to the latest edition of our Education Connections newsletter. As always, we're covering topics that underscore our commitment to educational quality and innovation. In this edition, we highlight the launch of the Commvault Education Services YouTube Channel, new course offerings, and a look at how some of our customers are benefiting from their Commvault® training. New course offerings include the V11 New Features eLearning and Virtual Instructor-Led Course for Service Pack 5, along with courses for Virtualization, a V11 Master Class, and a new free Quick Start offering. Commvault Quick Start is a blended learning experience that includes a video presentation, product demonstrations, and step-by-step procedures that help administrators expand their knowledge and skill set.

We are also highlighting some recent student feedback that illustrates how they’re using what they’ve learned in our courses to increase their productivity and improve the Return on Investment (ROI) of their Commvault platform.

In our "Meet the Instructor" segment, we are featuring Eric Mars, who teaches in our Americas region.

Also, we are pleased to announce a “Save the Date” for our 2017 Commvault GO client conference, which will be held November 6-8, at the Gaylord National Harbor, near Washington, DC. We will again be offering technical training sessions both before and after the conference, on November 5 and 6, and November 9.

And finally, we’ve launched our interactive course catalog, where you can always find the most current, region-specific information about our course offerings.

Got questions? Please feel free to reach out to us. We would be happy to help you find the right learning path that supports your professional growth objectives and brings additional value to you and your organization.

Chris Sharp
Senior Director,
Global Education Services


WHAT'S NEW  
 

COMMVAULT LAUNCHES V11 NEW FEATURES ELEARNING AND VIRTUAL INSTRUCTOR-LED COURSE FOR SERVICE PACK 5

Commvault Launches New eLearning Courses for Service Pack 5

The V11 New Features Course provides you with a guided introduction to the latest version of Commvault's industry-leading software. This course presents exciting new feature enhancements, such as:

  • A new, powerful web-based Admin Console that performs administrative tasks for a broad range of systems, databases, and hypervisors.
  • New CommServe® Recovery Assistant tool and database maintenance schedule for the CommServe Server.
  • Increased support for the VSA application aware process, such as transaction log backups for the SQL Server and VM file level recovery.

To view a sample of our eLearning, go here.

V11 New Features Course Description

Explore the exciting feature enhancements and additions to the next generation of Commvault® software. This course focuses on feature enhancements including: security, indexing, deduplication, storage policies, agents, virtualization, and introduces a powerful web-based Admin Console interface to manage file systems, databases, and hypervisors.

Learn more about this course here.

Before upgrading to Service Pack 5, learn all about the many product changes and configuration options for the next generation of Commvault software.


 
WHAT'S NEW  
 

COMMVAULT LAUNCHES THE EDUCATION SERVICES YOUTUBE CHANNEL

Commvault's Education Services YouTube Channel

Commvault’s Education Services YouTube Channel is now available. Free Commvault learning content will be published here periodically for ease of access. All 8 modules of the newly-released Commvault Quick Start course are available via both Education Advantage and on this new YouTube Channel. Subscribe to the Commvault Education Services YouTube Channel to be notified as new content is added.


 
THE VOICE OF THE LEARNER  
 

COMMVAULT TRAINING ENHANCES PRODUCTIVITY

Commvault Training Increases Productivity

Two thirds of Commvault students state that they have seen productivity gains of at least 30%.

Source: TechValidate survey of 219 users of Commvault Training, published November 10, 2016

Fully understanding the capabilities of the Commvault platform increases both productivity and ROI

At Commvault, we work diligently to provide our students with high-value training that can help them get the most out of their Commvault environments. We’re continually refining the course materials, in order to better meet the evolving needs of our users. We also value your feedback. It helps us to know what we're doing right with our training programs, and lets us know how we can make them even more useful to our students. It also tells us if the training is having a positive impact on the way you work.

Case in point: in a recent survey conducted for Commvault by customer evidence specialists TechValidate, we asked students to tell us how much of an impact their Commvault training was having on their productivity. Nearly two thirds of those surveyed indicated that they had seen productivity gains of 30% or more! As in previous surveys, high marks were also given to increases in functionality, efficiency, and performance, as well as a significant reduction in Support incidents. This underscores what we've known all along: Better-trained users get significantly more value out of their Commvault investment, while at the same time reducing their need for Support calls!

Your feedback is very important to us, and helps to keep us focused on what's most important to you. So if you happen to receive an email from TechValidate requesting your opinion on your Commvault training experience, please take a moment to let us know how we are doing. We do appreciate it!


 
WHAT'S NEW  
 

COMMVAULT INTRODUCES NEW COURSE OFFERINGS

Helping you take fullest advantage of the new features in V11

The Commvault Education Services team is pleased to announce the introduction of three new offerings, designed to help you get the most out of your Commvault environment:

  • Commvault Quick StartFREE Course — Discover how easy it is to use Commvault® software with Commvault Quick Start, a blended learning experience that includes a video presentation, instructor-led demonstrations, and step-by-step procedures that help users expand their knowledge and skill set. Quick Start is FREE, and each lesson builds on previous topics, so users gain a strong understanding of the CommCell® environment, policy configuration, software installation, and the daily administration tasks that let them protect and monitor their environment. See it here. Also access this free course via YouTube here.
  • Virtualization (V11) — This self-paced eLearning course has students research in-depth concepts, design considerations, and various strategies for protecting and configuring both VMware® and Microsoft® virtual environments, This course is comprised of two parts: The first provides administrators with practical instruction for using Commvault's Virtual Server Agent (VSA), IntelliSnap® Technology, and traditional agents to provide a comprehensive protection strategy. The second part delves into VSA configuration for both VMware and Hyper-V environments. It provides administrators with practical instruction on configuring instances, backup sets, and subclients, as well as proper procedures for backing up and recovering entire virtual machines, volumes, individual files, and folders. Learn more here.
  • Commvault Master Class (V11) — The Commvault Master Class and Certification is designed to educate and validate the deepest level of knowledge attainable for Commvault administrators and engineers. Knowledge gained can be applied in advanced enterprise architecture, complex troubleshooting, and more comprehensive management of day-to-day activities. Training emphasis is placed on a concentrated understanding of advanced Commvault features including virtualization, deduplication, snapshot management, backup/archiving, retention, application protection, and troubleshooting. Master certification assesses knowledge acquired from the Master class, validates the mastery of Commvault technologies, and allows those few who complete the program to stand apart from others in the industry. Learn more here.

 
MEET THE INSTRUCTOR  
 

Eric MarsEric MarS

Instructor, Americas

Eric Mars joined the Commvault team as an instructor in July of 2010, and delivers in-person Instructor-Led Training, as well as Virtual Instructor-Led Training throughout North America. Eric is a Microsoft Certified Trainer and educator, with more than 19 years of experience in training and course development.

Prior to joining Commvault, Eric served as an instructor for a division of Graceland University of Independence, Missouri, presenting to thousands of students worldwide. Before entering the technology field, Eric was a disc jockey and onsite event announcer for WJRZ Radio in Toms River, New Jersey.

Eric lives in Dallas, TX, where he and his wife Kimberly are raising their 8 children. Eric enjoys coaching his sons in little league baseball and spending time with his daughters. Eric also enjoys attending art auctions and is an avid art collector.


 
SAVE THE DATE  
  COMMVAULT GO 2017 SET FOR NOVEMBER 6-8 IN MARYLAND  
 

Second annual user conference will be THE industry event for 2017

Our first-ever user conference, Commvault GO 2016, was a sold-out success! Based on feedback we’ve received from attendees and our customers, we’re working hard to make the conference even better for 2017. This year’s event will be held at the Gaylord National Resort and Convention Center. Located on the banks of the Potomac, in National Harbor, Maryland, The Gaylord is just minutes away from Washington, D.C. With a wide range of topics — from best practices in the cloud to software-defined storage and with direct access to Commvault developers and experts, this is the industry event you will want to attend in 2017! Click here to learn more, and to be notified when registration formally opens.


 
EDUCATION  
 

New INTERACTIVE COURSE CATALOG

Our complete course catalog is now online and interactive! You can now easily see our course offerings on a single page, with live links to detailed course descriptions, printable data sheets, schedules, and associated certification information.

You can select your region and see what courses are available and in what delivery methods. Clicking thru on any of the Course titles will take you to the detailed course description and printable data sheet. Clicking thru on any of the checkmarks will take you to either the course schedule (for scheduled sessions), to the eLearning title, or the associated certification exam for a given course.

Looking for the most current course information and registration links for our global Education Services course offerings? Everything can now be found online. Click here to visit our interactive course catalog